Puro Associates
Description
Operations Director
Shrewsbury
Up to £90,000 DOE
Puro Associates are happy to be supporting our client with their search for an Operations Director to join their leading Practice. As the Operations Director, you will be responsible for overseeing daily operations, ensuring maximum efficiency, regulatory adherence, and the delivery of top-notch client services.
Benefits:
- Competitive salary based on experience
- Performance-based bonus scheme
- Contributory pension scheme
- Flexible working arrangements
- Collaborative and supportive working environment
- Regular social events and team-building activities
As the Operations Director you will:
- Formulate and execute operational strategies that align with the firm's mission, values, and growth targets.
- Enhance workflow, resource allocation, and technology utilization to boost efficiency and productivity, in close collaboration with the IT and Innovation team.
- Manage Operational Department Managers, ensuring KPI achievement. Lead, mentor, and inspire teams across various departments to excel.
- Ensure adherence to all regulatory standards and maintain the highest levels of service quality.
- Develop and implement skills, techniques, and tools to maintain and strengthen client relationships, ensuring high satisfaction and retention rates.
- Collaborate with the finance team to manage budgets, monitor financial performance, and identify opportunities for cost savings and revenue growth.
- Lead and manage initiatives to improve processes and enhance operational capabilities.
You:
- Proven experience in a senior operational role, ideally within an accountancy practice.
- A relevant professional qualification (ACA, ACCA, or equivalent) is preferred.
- Be a leader and have great team management skills.
- In-depth knowledge of accountancy practice operations, compliance, and regulatory requirements.
If the Operations Director role sounds of interest, please click APPLY or contact Dom on 01904 571760 for further details.
