Description
Personal Injury Team Leader
Location: Liverpool
Salary: Competitive
Job Type: Full-Time | Permanent
An established and highly regarded law firm is looking to recruit an experienced Personal Injury Team Leader to join its growing team in Liverpool.
This is an excellent opportunity for an experienced Personal Injury professional who is ready to take the next step in their career and play a key role in leading, developing and supporting a team of fee earners.
The Role As Personal Injury Team Leader, you will oversee the day-to-day performance of the team, ensuring cases are progressed efficiently and clients receive a consistently high standard of service.
Key responsibilities will include:
- Leading, mentoring and motivating the Personal Injury team.
- Managing capacity and ensuring workloads are distributed effectively.
- Holding regular 1-2-1 meetings and team meetings.
- Coaching and supporting team members to improve performance and develop their skills.
- Monitoring caseloads to ensure matters are progressed efficiently and within required timescales.
- Ensuring excellent standards of client care are maintained.
- Supporting the team in achieving individual and departmental targets.
- Providing guidance and assistance with complex case queries.
- Identifying areas for improvement and implementing effective solutions.
- Acting as a key point of contact for client complaints.
- Working closely with senior management to support the continued development of the department.
- Helping create a positive, collaborative and high-performing team environment.
About You
The successful candidate will ideally have:
- Previous experience working within Personal Injury.
- Experience supervising, mentoring or managing a team.
- Strong understanding of Personal Injury processes and case management.
- Excellent communication and interpersonal skills.
- A confident and supportive leadership style.
- The ability to motivate and develop colleagues.
- Strong organisational and problem-solving skills.
- A target-driven approach while maintaining excellent client care.
- The ability to manage competing priorities and work effectively under pressure.
Benefits
- Competitive salary.
- 23 days' holiday plus bank holidays.
- Birthday off.
- Income protection.
- Critical illness cover.
- Death in service cover.
- Employee Assistance Programme.
- Workplace pension.
- Free onsite weekly classes and wellbeing programmes.
- Discounted onsite restaurant, coffee shop and café.
- Secure bike storage.
- Excellent city-centre location with strong transport links.
- Genuine opportunities for career development and progression.
This is a fantastic opportunity for an experienced Personal Injury Fee Earner or Supervisor looking to step into a dedicated Team Leader position within a well-established and growing department.
For more information, contact Ryan at Puro Associates on 01904 571760.
